Delivery Tracking Application
A mobile logistics application for driver assignments, route progress, proof of delivery and customer tracking.
Project overview
A mobile logistics application for driver assignments, route progress, proof of delivery and customer tracking. The engagement covered users, decisions, information flows, integrations and the operational constraints of the business before implementation.
The problem
Dispatch teams, drivers and customers often depend on calls and messages for delivery updates, creating limited visibility and inconsistent records.
Proposed solution
Connect assignments, location updates, delivery status, customer notifications and proof-of-delivery evidence in one controlled workflow.
Challenges
Important delivery considerations
Support intermittent network coverage Protect location data Synchronise status changes without duplicates
Outcomes
What the work delivered
shared delivery visibility traceable proof of delivery clearer exception handling
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