E-commerce Management Dashboard
A central operations dashboard for products, orders, inventory, customers, promotions, fulfilment and revenue reporting.
Project overview
A central operations dashboard for products, orders, inventory, customers, promotions, fulfilment and revenue reporting. The engagement covered users, decisions, information flows, integrations and the operational constraints of the business before implementation.
The problem
Retail teams may use separate tools for storefront orders, warehouse updates, customer support and reporting, creating stock inconsistencies and delayed fulfilment decisions.
Proposed solution
Unify order processing, inventory movement, customer history, refund controls and sales analytics with permission-based actions and integration status monitoring.
Challenges
Important delivery considerations
Synchronise inventory across channels Represent partial refunds and split fulfilment clearly Keep high-volume tables responsive and searchable
Outcomes
What the work delivered
shared operations view fewer manual stock checks clearer order and fulfilment reporting
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